Top Inquiries and Answers
How does TutorX’s online tutoring work, and what equipment do I need? −
For your TutorX tutoring sessions, you only need a laptop or computer with an internet connection, audio, and a webcam—no additional software or downloads are required. We provide everything else! All our sessions are live, interactive, and conducted in real time.
How can I be sure that TutorX is the right choice for my child? +
TutorX offers a 30-minute free demo session, allowing you to experience our tutors' teaching skills and techniques firsthand. If you're satisfied with the session, you can explore our website to review the course details before making a decision. This ensures you feel confident before proceeding with registration.
Will the content you provide align with our country's school curriculum? +
TutorX and our entire team are well aware of your school curriculum. We follow the standard curriculum for your child’s academic courses and provide study materials accordingly to ensure a seamless learning experience.
How can I be sure that my child will be assigned a highly qualified tutor? +
At TutorX, we maintain a rigorous selection process to ensure the highest quality tutoring for your child. Our tutors undergo a thorough evaluation led by our Tutor Head, including a comprehensive interview to assess their qualifications and communication skills. Once selected, they receive specialized training on our teaching methodologies and platform.
How can I contact TutorX via call or message? +
You can contact TutorX through multiple channels for support and inquiries. Our toll-free number +1 888-666-9346 is available for direct assistance. You can also reach us via email at Info@thetutorx.com. If you require country-specific contact details, please visit our website www.tutoreducation.com, where you can find relevant contact information for your region. Additionally, a Get in Touch form is available in the footer section of every landing page on our website, allowing you to easily send us your queries.
Will I receive details about my tutor before the session begins? +
Once we have assigned the most suitable tutor for the student, the tutor head will share the tutor's profile with the coordinator, who will then provide the details to the student.
What if I miss a scheduled session? Can I reschedule it? +
TutorX offers sessions based on your preferred schedule. If you miss a session, you can reschedule it once for free. However, for any additional rescheduling, a fee will apply. To ensure tutor availability, please inform us at least one day in advance if you need to reschedule.
Discovering Our Academic Courses: FAQs
What types of courses does TutorX offer? +
TutorX provides a wide range of academic courses tailored to different curricula in Australia, the UK, the US, and Canada. We offer subject-specific tutoring, test preparation, and skill-based learning programs designed to meet the unique needs of students.
Are the courses aligned with my country’s school curriculum? +
Yes, TutorX ensures that all our courses align with the standard curricula of your country. Our team stays updated with curriculum changes, and we provide study materials and lesson plans that match your child’s school syllabus.
Can I explore a course before enrolling? +
You can visit our website to explore our courses and book a free demo session. This allows you to experience TutorX’s teaching methods firsthand and evaluate our tutors' expertise before making a decision.
How do I choose the right course for my child? +
Our academic advisors are available to guide you in selecting the most suitable course based on your child's grade level, learning goals, and subject requirements. You can also review detailed course descriptions on our website.
Are TutorX courses conducted live or pre-recorded? +
All TutorX sessions are live and conducted in real time to ensure an interactive learning experience. Additionally, every session is audited by our quality assurance team and monitored by managers to maintain high educational standards.
Will I receive progress updates and session recordings to track my child’s learning? +
Yes, after each session, we provide a detailed progress report highlighting key learning milestones. Additionally, you will receive access to recorded sessions via a secure private link, enabling you to monitor your child’s progress and review their learning journey at any time.
Demo Booking,Enrollment Process & Payment Methods at TutorX
How can I book a demo session at TutorX? +
Visit the TutorX website to book your free demo session. Once you've enrolled, our team will contact you within 24 hours. Please ensure that you provide accurate information to facilitate smooth communication and assistance.
What is the enrollment process for TutorX courses, and are there any registration fees? +
TutorX offers a 30-minute free demo session, allowing you to experience our teaching methods and facilities firsthand. There are no registration fees after the demo session. Once you're satisfied, you can proceed with enrollment based on your chosen course’s pricing plan.
What payment methods does TutorX accept? +
TutorX provides a secure and reliable payment platform. We accept payments through PayPal, Stripe, bank transfers, and credit or debit cards, ensuring a safe and convenient transaction process.
What are the available payment plans? Can I pay in installments, and will I receive a confirmation after making the payment? +
TutorX offers flexible payment plans, including pay-per-session, weekly, monthly, half-yearly, and yearly options. Installment payment options are also available. After making a payment, you will receive a receipt and confirmation mail and message for your records.
Are there any hidden charges or contract commitments for TutorX courses? +
TutorX does not have any contract policy, allowing you to change your plan at any time based on your convenience. We only apply platform processing fees, such as a 6% charge for PayPal transactions. This fee is not included in our course pricing and is solely a platform charge, not a TutorX fee.
