About TutorX

TutorX, based in Gurugram, offers personally tailored 1-on-1 online tutoring sessions for K-12 and professional courses. They cater to students in 15+ countries, providing customized educational support.

Role Description

The Sales Executive is responsible for managing sales activities, building client relationships, and achieving sales targets. This role involves conducting sales presentations, negotiating contracts, and providing excellent customer service.

Core Responsibilities

• Work on lead generation and prospecting.
• Conduct Sales presentations and consultations.
• Manage client relationships to foster long-term partnerships.
• Handle Sales negotiations and closing deals.
• Achieve sales targets consistently.
• Perform market research and competitor analysis to identify trends.
• Collaborate with teams and provide feedback for continuous improvement.
• Provide post-sale support and actively upsell additional services or products.

Required Skills

• Strong written and verbal communication & presentation skills.
• 0–1 years of experience in sales, preferably in EdTech.
• Experience in international B2B/B2C sales is preferred.
• Customer service orientation and ability to build relationships.
• Proven track record of meeting or exceeding sales targets.
• Bachelor’s degree in any discipline.

What We Offer

• Competitive salary with performance-based incentives.
• Comprehensive training and professional development opportunities.
• Flexible working hours.
• Supportive and collaborative team environment.

About Tutor X

TutorX, based in Gurugram, offers personally tailored 1-on-1 online tutoring sessions for K-12 and professional courses. They cater to students in 15+ countries, providing customized educational support.

Role Description

The Sales Executive is responsible for managing sales activities, building client relationships, and achieving sales targets. This role involves conducting sales presentations, negotiating contracts, and providing excellent customer service.

Core Responsibilities

• Work on lead generation and prospecting.
• Conduct Sales presentations and consultations.
• Manage client relationships to foster long-term partnerships.
• Handle Sales negotiations and closing deals.
• Achieve sales targets consistently.
• Perform market research and competitor analysis to identify trends.
• Collaborate with teams and provide feedback for continuous improvement.
• Provide post-sale support and actively upsell additional services or products.

Required Skills

• Strong written and verbal communication & presentation skills.
• 2–3 years of experience in sales, preferably in EdTech.
• Experience in international B2B/B2C sales is preferred.
• Customer service orientation and ability to build relationships.
• Proven track record of meeting or exceeding sales targets.
• Bachelor’s degree in any discipline.

What We Offer

• Competitive salary with performance-based incentives.
• Comprehensive training and professional development opportunities.
• Flexible working hours.
• Supportive and collaborative team environment.

Job Description

The Sales Manager is a key leadership role responsible for revenue growth, customer satisfaction, and strategic alignment of the sales team with organizational goals. This role demands a balance of data-driven decision-making, team leadership, and operational efficiency.

Core Responsibilities

Team Leadership & Development:

• Lead, motivate, and guide the sales team.
• Identify skill gaps and implement targeted training programs.
• Onboard new hires and promote continuous learning.

Performance Monitoring & Reporting:

• Prepare weekly and monthly performance reports.
• Track KPIs such as demo’s booked/conducted, session quality, and feedback.
• Ensure compliance with corporate policies.

Revenue Growth & Financial Management:

• Set and execute revenue targets with senior management.
• Drive enrolment and retention initiatives.
• Optimize costs while maintaining service quality.

Customer Engagement & Satisfaction:

• Gather feedback from students and parents.
• Use insights to improve services and train staff accordingly.

Operational & Strategic Execution:

• Resolve workflow issues swiftly.
• Optimize internal processes and report major challenges to management.
• Set strategic goals based on data and align them with company objectives.

Required Skills

• Strong written and verbal communication & presentation skills.
• 3–6 years of experience, preferably in EdTech
• Proven experience in international B2B/B2C sales.
• Ability to lead and scale high-performing sales teams
• Understanding of global sales cycles, time zones, and regional buying behaviors
• Bachelor’s degree required; MBA or equivalent preferred
• Familiarity with the STAR strategy is a plus.

Role Description

The Session Coordinator plays a critical role in managing the tutoring sessions to ensure a seamless experience for both tutors and students.

Core Responsibilities

• Schedule and coordinate live tutoring sessions.
• Monitor sessions to ensure quality and adherence to guidelines.
• Provide real-time technical support and escalate issues to IT when needed.
• Maintain and update teaching resources.
• Assist with tutor and student onboarding and platform support.
• Track attendance, performance, and session feedback.
• Ensure compliance with company policies.
• Generate periodic performance and engagement reports.

Required Skills

• Strong written and verbal communication, negotiation & coordination skills.
• Ability to handle technical issues efficiently.
• 0–2 years of experience in sales, preferably in EdTech.
• Familiarity with online platforms and EdTech tools.
• Attention to detail and strong organizational abilities.
• Bachelor’s degree in any discipline.

Job Description

We are seeking an experienced, dynamic, and highly organized Coordinator Head to lead and manage our team of session coordinators. The ideal candidate will have strong leadership skills, excellent operational management capabilities, and a passion for delivering high-quality tutoring services.

Key Responsibilities

• Lead and manage a team of session coordinators.
• Provide training, mentorship, and regular performance reviews to ensure top-notch support.
• Assign tasks effectively to meet daily, weekly, and monthly goals.
• Monitor team productivity and resolve performance issues proactively.
• Oversee tutor scheduling to ensure timely session allocations.
• Manage booking systems to match students with tutors based on skills, subjects, and availability.
• Handle last-minute scheduling changes and rescheduling requests.
• Maintain high-quality session standards in terms of punctuality and educational value.
• Review session recordings, feedback, and tutor evaluations.
• Collect and analyze student feedback to improve session quality and coordination.
• Troubleshoot technical issues in coordination with the tech support team.
• Provide quick solutions to minimize session disruptions.
• Work with IT to ensure stable and resource-ready sessions for students and tutors.

Requirements

• Strong written and verbal communication & presentation skills.
• 2–5 years of experience, preferably in EdTech.
• Proven experience in international B2B/B2C sales.
• Ability to lead and scale high-performing sales teams.
• Understanding of global sales cycles, time zones, and regional buying behaviors.
• Bachelor’s degree required; MBA or equivalent preferred.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health insurance.
• Opportunities for professional development and growth.
• A collaborative and innovative work environment.

Job Description

About Tutor X:

TutorX, based in Gurugram, offers personally tailored 1-on-1 online tutoring sessions for K-12 and professional courses. They cater to students in 15+ countries, providing customized educational support.

About the Role:

We are seeking a dynamic and experienced Head of Tutoring to lead and manage our team of online tutors. This role is vital in ensuring high-quality tutoring services, fostering tutor development, and driving student success. The ideal candidate will have a passion for education, strong leadership capabilities, and a proven track record in tutor recruitment, performance management, and operational excellence.

Key Responsibilities

1. Tutor Recruitment & Training:

• Lead tutor hiring, including screening, interviewing, and onboarding.
• Deliver initial and ongoing training on company policies, tutoring tools, and best practices.
• Organize workshops and continuous learning sessions to enhance teaching skills.

2. Quality Assurance & Performance Monitoring:

• Monitor live/recorded sessions to ensure teaching quality and compliance with standards.
• Provide regular feedback, set performance goals, and recognize high performers.
• Analyze student feedback to address concerns and improve services.

3. Operational Management:

• Oversee tutor scheduling to maximize efficiency and meet student demand.
• Ensure tutors have required resources and support.
• Collaborate with tech, curriculum, and customer support teams for seamless service delivery.

4. Curriculum & Content Oversight:

• Work closely with curriculum developers to align academic content with student needs.
• Ensure effective online delivery of educational material.

5. Student & Parent Engagement:

• Oversee student progress tracking and ensure timely reporting to parents.
• Handle escalations from students and parents, ensuring prompt resolution.

6. Strategic Planning & Growth:

• Set team goals and KPIs aligned with company objectives.
• Implement tutor retention initiatives including incentives and growth opportunities.
• Recommend innovative tools, techniques, and technologies to enhance tutoring services.

7. Compliance & Ethical Standards:

• Enforce company policies and privacy regulations.
• Foster an ethical, professional, and positive work culture.

Qualifications & Skills

• Bachelor’s or Master’s degree in Education, Business, or related field.
• Minimum 4+ years of experience in tutor management, academic operations, or EdTech leadership.
• Strong leadership, communication, and organizational skills.
• Knowledge of online education tools and platforms.
• Ability to manage cross-functional collaborations and mentor diverse teams.

What We Offer

• Competitive Salary
• Dynamic & Supportive Work Environment
• Career Growth & Development Opportunities
• Work with a Mission-Driven Team Focused on Student Success.